Customer Self Service

Repair Request

Repair Status

Product Search

Find your Acer product using Serialnumber, SNID or IMEI

Product Search

Search Option

Enter Search Value

Error

How do I find my SNID or Serial Number

Auto-detect my Serial Number

Contact Acer Call Center @ 1800-11-6677/1800-11-4100 to raise Service Request

Product Details

Home

Product Details

SN

Purchase Date
Warranty Expiry Date

Failure Symptom

FailureTechnical Problem

Problem
Unable to Log in

Customer Details

Name

E-Mail Mobile

Instructions

Case Search

Search Option

Enter Search Value

Error

No Records found.

Do you want to book unit for Repair ?

Yes or No

Serial Number
Case Status

Description

SNID
Case Creation Date

Case Closed Date
Remarks
Carrier
Case ID

Tracking Number

Name
Track Your Product

ASP Name

ASP Contact Number

Request ID

Remarks

Date	RequestId	Action

Invalid Data

Home

Step 1

Product Details

SNID
Serial Number

IMEI
Warranty Status

Warranty Expiry Date
Purchase Date

In order to validate that your product is still within the warranty period, we need a copy of your receipt as proof of purchase . Please attach by using below upload function:

* Attach Files

Step 2

Failure Symptom

Problem
Please explain your problem and diagnostic steps

Characters Left

Required

Registration Details

Please insert your Email & Zip / Postal Code. If possible reuse the same data that you provided during Product Registration.

E-Mail

Required
Postal Code

Required

Note : Enter valid e-mail id. A confirmation mail will be sent to this email id.

STEP 3

Address Details

Required
Required
Contact Name

Required
Customer Name

Required

Language

Required
Country
Required

Street Address
Required
Street Address2

City
Required
Postal Code
Required

State
Required
Mobile

Required

Phone

Required
E-Mail
Required

Note : Enter correct contact No. We may contact you in case required.

Step 4

Please read the following instructions and confirm below

I have read and understood the instructions

Previous

Case Status

Your request submitted successfully.

Please quote your RequestID {PACXXXX} for further contact / correspondence with Acer.